Privacy Policy
Last Updated: September 9, 2026
1. Information We Collect
When you use our form, call, text, or email us, we may collect your name, service address, phone number, email address, water heater type, description of the problem, communication preferences, and technical information associated with your visit or submission.
2. How We Use Information
We use information to review and route requests, attempt to match homeowners with participating plumbing companies, communicate about a request, operate and secure the website, prevent fraud, measure marketing performance, and comply with law.
3. How We Share Information
We may share request information with an independently owned plumbing company so it can contact you about possible service, pricing, and scheduling. We may also share information with vendors that support hosting, communications, analytics, lead routing, and security, and when required by law. We do not represent that a plumbing company receiving a request is part of Rapid Water Heaters.
4. Calls, Texts, and Email
If you provide contact information and consent, Rapid Water Heaters and a participating plumbing company may contact you about your request by phone, text message, or email. Consent is not a condition of purchase. Message and data rates may apply. You may reply STOP to text messages to opt out.
5. Data Retention and Security
We retain information only as reasonably needed for the purposes described above and use reasonable administrative, technical, and organizational safeguards. No transmission or storage method is completely secure.
6. Your Choices and Contact
You may ask questions or request access, correction, or deletion of information, subject to applicable law and retention obligations, by contacting Rapid Water Heaters at the contact information published on this website. We will verify requests when appropriate.